Re: Report Kaiser abuse at the following:

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Posted by Kathryn Pegelow (66.12.113.170) on May 05, 2003 at 14:20:37:

In Reply to: Report Kaiser abuse at the following: posted by Kathryn Pegelow on April 11, 2003 at 23:16:23:

: This state agency monitors California hospital plans, health plans, and HMOs, including Kaiser Permanente, Blue Shield of CA, Blue Cross of CA, HealthNet, Pacificare, among others; and helps mediate conflicts between consumers and health plans. Its Web site is www.hmohelp.ca.gov
: and its toll-free hotline is (888) HMO-2219.
: If you would like you to learn how to ensure that you receive the health care to which you are entitled under California law call the Patient Advocate at (866) 466-8900.
: George Halvorson
: CEO Kaiser Permanente Health Plan/Insurance or whatever they are calling it today. They have so many different tax dodging names.
: Phone Number: 510-271-2640 This number does work and the secretary probably will get you help really fast.
:
: Mailing address:
: One Kaiser Plaza
: 19th Floor
: Oakland, California 94612
:
: I hope that you have also contacted the Department of Managed Health Care to inform them of what has happened. DMHC oversees HMO activities in California. Just don't expect a whole lot of help from them at least at first. Their contact number is:
:
: · Voice: (888) HMO-2219
: · FAX: (916) 229-0465
: · TDD: (877) 688-9891
: · Mailing Address:
: Department of Managed Health Care
: California HMO Help Center
: 980 Ninth Street, Suite 500
: Sacramento, CA 95814-2725
: · email address:
: · helpline@dmhc.ca.gov

:
: Pass it on

*****You'll be interested to know that they finally refunded all of our money, but only after a huge number of e-mails and nonsense.




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