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This state agency monitors California hospital plans, health plans, and HMOs, including Kaiser Permanente, Blue Shield of CA, Blue Cross of CA, HealthNet, Pacificare, among others; and helps mediate conflicts between consumers and health plans. Its Web site is www.hmohelp.ca.gov
and its toll-free hotline is (888) HMO-2219.
If you would like you to learn how to ensure that you receive the health care to which you are entitled under California law call the Patient Advocate at (866) 466-8900.
George Halvorson
CEO Kaiser Permanente Health Plan/Insurance or whatever they are calling it today. They have so many different tax dodging names.
Phone Number: 510-271-2640 This number does work and the secretary probably will get you help really fast.
Mailing address:
One Kaiser Plaza
19th Floor
Oakland, California 94612
I hope that you have also contacted the Department of Managed Health Care to inform them of what has happened. DMHC oversees HMO activities in California. Just don't expect a whole lot of help from them at least at first. Their contact number is:
· Voice: (888) HMO-2219
· FAX: (916) 229-0465
· TDD: (877) 688-9891
· Mailing Address:
Department of Managed Health Care
California HMO Help Center
980 Ninth Street, Suite 500
Sacramento, CA 95814-2725
· email address:
· helpline@dmhc.ca.gov
Pass it on