Hartford insurance employee payment TAMPERING

We are not affiliated with any insurance company.

[Home] [Insurance Quotes] [Follow Ups] [Post Followup]
[100 Insurers Message Board] [FAQ]

Posted by Aggie (209.240.198.62) on April 06, 2003 at 18:13:01:

I am writing to let my experience be known concerning Hartford Insurance. I enrolled in Hartford through AARP.

Since that time there has been nothing but CONFUSION, LYING, CONSTANT MANIPULATION OF
PAYMENT DATES AND TAMPERING WITH PHONE PAYMENTS.

Talking to representatives at Hartford is fraught
with INCOMPETENCE AND CORRUPTION.

I have sent payments by mail only to have been told they never received them.

I then tried online banking and the SAME EXACT THING HAPPENED. HARTFORD CLAIMED IT RECEIVED MY
PAYMENT LATE. I HAVE POSTED MY PAYMENT 13 DAYS
"BEFORE" THE PAYMENT DUE DATE.

Just 4 days ago on 4/3, I called to make a phone
payment. I went through untold trouble to find out
the correct amount owed because I had added an
additional item. I asked for a supervisor who
finally gave me the correct answer. We went on
to try and take my payment but she was unable to
access my account. SHE SAID SOMEONE ELSE HAD MY
ACCOUNT OPEN ALSO SO SHE HAD TO WAIT UNTIL THEY
CLOSED OUT AND THEN SHE COULD GO IN.
She even emailed the person to get out but go no
response. So she said that SHE WOULD CALL ME BACK
AT HOME AND TAKE THE PAYMENT.

She never called me back. So that evening at 5pm
I made my payment over automated services.

Today, 4/7, I check my account to find that no
payment has been obtained from my checking account
and also THERE IS NO PAYMENT LISTED AS BEING MADE
ON HARTFORDS AUTOMATED SYSTEM.

SOMEONE HAS ENTERED THIS SYSTEM AGAIN AND REMOVED
INFORMATION. TWO MONTHS AGO THEY SWITCHED MY
PAYMENTS AND GAVE MY AUTO MONEY TO MY RENTERS
POLICY.

THIS ACTIVITY HAS BECOME RIFE IN HARTFORD INSURANCE AND THERE WILL BE TELLING WHAT INJURY
IS GOING TO BE CAUSED TO CUSTOMERS BY EMPLOYEES
TAMPERING WITH THEIR INSURANCE PAYMENTS.

Those employees are going to cause innocent people
to suffer losses through TAMPERED LIFE INSURANCE,
HOMEOWNERS AND AUTOMOBILE PAYMENTS.

The government MUST investigate companies like
Hartford, Citibank, QVC and others that are doing
nothing about EMPLOYEES TAMPERING WITH CUSTOMER
ACCOUNTS.

This has to be stopped. There should be mandated
sentences of 20 years for people caught tampering
with IMPORTANT BUSINESSES LIKE INSURANCE COMPANIES
AND BANKS.

Follow Ups:

Post a Followup

Name:
E-Mail:

Subject: Re: Hartford insurance employee payment TAMPERING

Comments:
: : I am writing to let my experience be known concerning Hartford Insurance. I enrolled in Hartford through AARP. : Since that time there has been nothing but CONFUSION, LYING, CONSTANT MANIPULATION OF : PAYMENT DATES AND TAMPERING WITH PHONE PAYMENTS. : Talking to representatives at Hartford is fraught : with INCOMPETENCE AND CORRUPTION. : I have sent payments by mail only to have been told they never received them. : I then tried online banking and the SAME EXACT THING HAPPENED. HARTFORD CLAIMED IT RECEIVED MY : PAYMENT LATE. I HAVE POSTED MY PAYMENT 13 DAYS : "BEFORE" THE PAYMENT DUE DATE. : Just 4 days ago on 4/3, I called to make a phone : payment. I went through untold trouble to find out : the correct amount owed because I had added an : additional item. I asked for a supervisor who : finally gave me the correct answer. We went on : to try and take my payment but she was unable to : access my account. SHE SAID SOMEONE ELSE HAD MY : ACCOUNT OPEN ALSO SO SHE HAD TO WAIT UNTIL THEY : CLOSED OUT AND THEN SHE COULD GO IN. : She even emailed the person to get out but go no : response. So she said that SHE WOULD CALL ME BACK : AT HOME AND TAKE THE PAYMENT. : She never called me back. So that evening at 5pm : I made my payment over automated services. : Today, 4/7, I check my account to find that no : payment has been obtained from my checking account : and also THERE IS NO PAYMENT LISTED AS BEING MADE : ON HARTFORDS AUTOMATED SYSTEM. : SOMEONE HAS ENTERED THIS SYSTEM AGAIN AND REMOVED : INFORMATION. TWO MONTHS AGO THEY SWITCHED MY : PAYMENTS AND GAVE MY AUTO MONEY TO MY RENTERS : POLICY. : THIS ACTIVITY HAS BECOME RIFE IN HARTFORD INSURANCE AND THERE WILL BE TELLING WHAT INJURY : IS GOING TO BE CAUSED TO CUSTOMERS BY EMPLOYEES : TAMPERING WITH THEIR INSURANCE PAYMENTS. : Those employees are going to cause innocent people : to suffer losses through TAMPERED LIFE INSURANCE, : HOMEOWNERS AND AUTOMOBILE PAYMENTS. : The government MUST investigate companies like : Hartford, Citibank, QVC and others that are doing : nothing about EMPLOYEES TAMPERING WITH CUSTOMER : ACCOUNTS. : This has to be stopped. There should be mandated : sentences of 20 years for people caught tampering : with IMPORTANT BUSINESSES LIKE INSURANCE COMPANIES : AND BANKS.

Please enter the characters in the image above.

[Home] [Insurance Quotes] [Follow Ups] [ Post Followup] [100 Insurers Message Board] [FAQ]