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August 21, 2002
VIA EMAIL
RE: #AN3155, Wanda Flores Martinez & Adolfo Martinez
To Whom It May Concern,
It is not often that I become upset enough with Geico Representative's to
write a letter to the customer complaint department. However, a recent
deduction on my checking account has me both angry and frustrated and more
than a little disappointed.
I have been over deducted for not completing an unmotorist document that has
never been submitted to my home. I complete all forms submitted to my home
on a timely manner and expect the same from your company.
I would appreciate a credit back to my checking account as soon as possible.
I hope that your concern about this situation will make it possible for you
to resolve it without any further action on my part.