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In Reply to: United Healthcare Sucks! posted by G Smith on June 15, 2005 at 11:24:45:
UHC is ridiculous. I am a Breast Cancer survivor and had one type of reconstruction that did not work because of radiation. constant pain and pressure, visual deformity... I contacted UHC to locate a DIEP surgeon - they called me back saying they did not have one after they contacted 15 in-network providers. Then they told me to file for a Gap Exception - which I did to consult with 3 Dr's who do this procedure. They denied the exception saying they have in network Dr.'s.. I contacted the names they gave me and again confirmed they do not do the procedure. Sent a letter detailing this to UHC and expressing my concern that whoever is making the decision does not understand the procedure and that not all breast reconstruction after cancer is successful when there has been radiation, along with a Clinical Gap Exception (which one of their reps told me is what I needed to do)from my Primary Care Physician. Still they are ignoring me. I do not understand.