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In Reply to: Geico's scam! posted by Billy on July 21, 2001 at 15:44:54:
the effective date by a week.
: A week passed. Still nothing from Geico. I called them back, went through the same conversation as last time, except that it was with a new agent, and they said they would send it again.
: Today is July 21st. I have been on the phone with Geico at least once a week, asking where my insurance verification papers are. Every time I call, I talk to a new person and I have to explain the whole story again. Every time I call, that new person asks me if I have a fax machine. Am I the only person in North America who doesn't have a fax machine? Why can't Geico just put the papers in an envelope, put a stamp on it, and drop it into a mail box for the U.S. post office to handle?
: Actually, they have. Two weeks ago, I finally got a letter from Geico, asking me why I haven't signed and returned my insurance forms yet.
: What can I do? I just call back and gripe and complain, but Geico does nothing except say "We'll send it to you again. Do you have a fax machine?"
: I regret calling Geico in the first place. They have ZERO sense of customer service. Ever since they sucked that money out of my credit card, they have turned their backs on me.
: What can I do? I wish I could get all of my money back and leave Geico for good. But what makes me think they would send a re-imbursement check to me, when they won't even send my verification papers to me?
: Meanwhile, my truck has been sitting in my back yard for almost 3 months. I can't register the title in my name without proof of insurance. I can't legally drive it anywhere without proof of insurance. I paid for insurance almost 3 months ago, but I have no receipt, no proof, and no paperwork except the one form asking me whyI haven't signed anything yet.
: Geico is happy - they scammed me and got free money out of the deal. They STOLE my money!
: Angry Billy