United claim for $231.57

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Posted by rose on September 16, 2008 at 12:47:23:

I went to the Emergency room 2 years ago and I have been referred to an adjustment service company. They requested a letter for Explanation of Benefits from United and nobody has sent me the letter after I have spent hours for 2 years on the telephone trying to resolve this issue. Can United give at least some decent service to their insured customers????

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