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In Reply to: beacon industries/first colonial posted by connie galanopoulos on December 27, 2005 at 08:57:12:
: policy 176950
: I have gap insurance which I brought through Volkswagon in Highland Park, IL. I had an accident last August 8, 2005, and now I am trying to get them to honor the contract. After repeatly faxing information over to them; they send a bogus letter saying they owe nothing, and trying to take credit for the money State Farm paid me. If State Farm can take care of everything in two weeks, why does Beacon of Fort Laudale Florida take 5 months to even knowlege anything.
: Connie Galanopouls, Antioch, IL
I am going through the same problem, I just called them and threatened them with legal action and I got an immediate phone call back. You have to keep calling them, they are terrible at calling back. Ask for someone in management, and keep records of everything you send them.