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In Reply to: Encompass denied HO claim posted by Scott Stutman on April 28, 2005 at 10:10:29:
Hire an independent adjuster. Basically get a second opinion. You can also complain to your department of insurance, THEN go discuss with an attorney.
Agent
: Downspout from roof gutter sustained hidden damaged due to winter freeze up.
: Springtime rains where not properly directed to storm water piping due to damage and water infiltrated the finished basement causing $4-5K damage.
: Encompass Ins states that winter freeze damage and subsequent basement water damage are two separate events and coverage for basement damages (2nd event) are denied.
: Coverage for first event is accepted for repair costs to downspout (about $8) which are below deductible.
: Encompass statee there is no appeal to their decision.
: What can I do to pressure them to reconsider?