|
|
 |
 |
 |
 |
 |
In Reply to: Horace Mann Nightmare-will give out client personal information to anyone posted by RED on December 18, 2003 at 20:49:02:
Just to add to thoughts about Horace Mann: We are building a new home and renting temporarily. We had a fire here the other night that amounted to mostly very intensive smoke damage. I had to contact Horace Mann for the owner who is in Mexico. After initial contact with the agency they told me it would be two to three days before we even heard from an adjuster! I was shocked. We did hear in 24 hours - 48 hours after the fire-but it took another 36 for the adjuster (independent) to finally show. I would NEVER use a company like that for any kind of insurance. My "Farmer's" agent (for renter's) was here the next day...
: I've had it with Horace Mann. One of their clients rear-ended me at a red light. It's been three weeks. Took two weeks of my calls (agent says he doesn't file claims, only sells) to get a claim number assigned. They still can't "verify coverage" and are putting the pressure on to alternately take a personal check from the insured or file the claim with my insurance company. I've been lied to by everyone except the person they insure. Horace Mann gave out their client's personal information without hesitation: her address, phone number, list of OTHer late model cars they will admit to insuring, and a couple of mentions of the large money fund she has with them. True!
: I am insured with American Family and I couldn't be happier. I feel so bad for the Horace Mann client. Once this is over, I'm going to tell her the outrageous lies they told me and how they bithely gave out personal information. My excellent AmFam agent has contacted them to help me resolve this and can't believe how badly Horace Mann company treats their cliets.
: In my opinion, Horace Mann needs to re-examine their company ethics.
: Still waiting....RED