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I was rearended by an insured of progressive 11 months ago that had been drinking.He did 7k worth of damage to my truck.They would only pay for used parts to replace on a new truck that were bent and the wrong color.They will not pay the total rental on a replacement vehichle for the total time mine was being repaired.The accident has caused me to have surgery on my back once and i have one pending due to accident.They have offered 16k to settle.I have been off work sinve the accident and they refuse to pay lost wages and medical bills.They are claiming it is a preexisting injury.When i have never had a problem with my back.The insurance commision needs to get involved with this company for unfair trade practices,unethical,and beligerent workers in their corporation.Oh I am Jesse from Texas.I am just hope that the gov. will shut down this company for their tactics and behavior